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UVDesk

UVDesk community is a service oriented, event driven extensible opensource helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine.

Description from awesome-selfhosted (CC BY-SA 3.0)

Still maintained? Yes: 6 commits in the last 90 days, latest release v1.1.8 (Sep 2025).

Also an alternative to Zendesk.

#26 of 45 in Software Development - Project Management

At a glance

UVDesk quick facts

Health score
49/100 SLOWING
Stars
19,637
Last commit
23 days ago (Oct 2026)
Latest release
v1.1.8, Sep 2025
Licence
MIT

Top alternatives to UVDesk

Full rankings: Zendesk alternatives

In its own words

The project's README opens: "Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions."

Why it ranks here

Health score explained

UVDesk scores 49/100, #26 of 45 in Software Development - Project Management: 6 commits in the last 90 days earn 7.0 of 35 points, the latest release (v1.1.8, 1.1 years ago) earns 14.5 of 25, 19,637 stars add 17.2 of 20, an active, unarchived repository keeps 10 and no advertised Docker image leaves the final 10 unclaimed. That places it in the slowing band (40 to 69). The biggest shortfall is commit activity, worth 28.0 more points.

Recomputed nightly from the GitHub API. How the score is calculated.

  • Commit activity biggest shortfall 7.0 / 35

    6 commits in 90 days (30+ scores full marks)

  • Release recency 14.5 / 25

    v1.1.8 released 1.1 years ago

  • Stars 17.2 / 20

    20k stars on GitHub (logarithmic)

  • Not archived 10.0 / 10

    Repository is active

  • Docker support 0.0 / 10

    No Docker support advertised

Commit activity

6 commits over the last 12 months
6
Last 90 days
6
Last 12 months
23 days ago
Last push

Ranked #26 of 45 tools in Software Development - Project Management by health , between ShipShipShip (#25) and Pagure (#27) .

Details

LicenceMIT
PlatformsPHP
Latest releasev1.1.8 · 1.1 years ago
Stars19,637
Open issues75
DockerNot advertised
Repositoryuvdesk/community-skeleton ↗

UVDesk vs its top 5 alternatives

Active tools that share a comparison page or a category with UVDesk (Software Development - Project Management), scored on the same five terms.

Tool Health Stars Licence Last commit
Chatwoot 98 39k ⊘ Proprietary today
FreeScout 95 4.6k AGPL-3.0 today
Review Board 93 1.7k MIT today
Request Tracker 82 1.2k GPL-2.0 today
Tiledesk 70 325 MIT 2 days ago
UVDesk (this tool) 49 20k MIT 23 days ago

UVDesk: common questions

What does UVDesk replace?

Repoly lists UVDesk as an open-source alternative to Zendesk. Each comparison page ranks every alternative by the same health score, so you can see where UVDesk stands against the others.

Is UVDesk still maintained?

UVDesk had 6 commits in the last 90 days and its last push was 23 days ago; the latest tagged release, v1.1.8, is from 1.1 years ago. Repoly recomputes this nightly.