Tiledesk
All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to and Tidio).
Description from awesome-selfhosted (CC BY-SA 3.0)
Still maintained? Yes: 13 commits in the last 90 days, latest release 1.2.1 (Oct 2026).
Also an alternative to Zendesk and Intercom.
At a glance
Tiledesk quick facts
- Health score
- 70/100 GOOD
- Stars
- 325
- Last commit
- 2 days ago (Oct 2026)
- Latest release
- 1.2.1, Oct 2026
- Licence
- MIT
Top alternatives to Tiledesk
Full rankings: Zendesk alternatives, Intercom alternatives
In its own words
The project's README opens: "Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS."
Why it ranks here
Health score explained
Tiledesk scores 70/100, #27 of 44 in Communication - Custom Communication Systems: 13 commits in the last 90 days earn 15.2 of 35 points, the latest release (1.2.1, 24 days ago) earns 25.0 of 25, 325 stars add 10.1 of 20, an active, unarchived repository keeps 10 and Docker support adds the final 10. That places it in the good band (70 and above). The biggest shortfall is commit activity, worth 19.8 more points.
Recomputed nightly from the GitHub API. How the score is calculated.
- Commit activity biggest shortfall 15.2 / 35
13 commits in 90 days (30+ scores full marks)
- Release recency 25.0 / 25
1.2.1 released 24 days ago
- Stars 10.1 / 20
325 stars on GitHub (logarithmic)
- Not archived 10.0 / 10
Repository is active
- Docker support 10.0 / 10
Docker image or Compose file available
Commit activity
- 13
- Last 90 days
- 64
- Last 12 months
- 2 days ago
- Last push
Ranked #27 of 44 tools in Communication - Custom Communication Systems by health , between OTS (#26) and Screego (#28) .
Details
| Licence | MIT |
| Platforms | Docker, K8S |
| Latest release | 1.2.1 · 24 days ago |
| Stars | 325 |
| Open issues | 30 |
| Docker | Yes |
| Repository | Tiledesk/tiledesk ↗ |
Tiledesk vs its top 5 alternatives
Active tools that share a comparison page or a category with Tiledesk (Communication - Custom Communication Systems), scored on the same five terms.
| Tool | Health | Stars | Licence | Last commit |
|---|---|---|---|---|
| Chatwoot | 98 | 39k | ⊘ Proprietary | today |
| ntfy | 98 | 35k | Apache-2.0 | today |
| FreeScout | 95 | 4.6k | AGPL-3.0 | today |
| Live Helper Chat | 83 | 2.3k | Apache-2.0 | yesterday |
| Tiledesk (this tool) | 70 | 325 | MIT | 2 days ago |
| Zammad | 60 | 6.1k | AGPL-3.0 | today |
Tiledesk: common questions
What does Tiledesk replace?
Repoly lists Tiledesk as an open-source alternative to Zendesk and Intercom. Each comparison page ranks every alternative by the same health score, so you can see where Tiledesk stands against the others.
Is Tiledesk still maintained?
Tiledesk had 13 commits in the last 90 days and its last push was 2 days ago; the latest tagged release, 1.2.1, is from 24 days ago. Repoly recomputes this nightly.
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