ITFlow
Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).
Description from awesome-selfhosted (CC BY-SA 3.0)
Still maintained? Yes: 428 commits in the last 90 days, latest release v26.11 (Oct 2026).
Comparisons in Ticketing: Zendesk alternatives, Intercom alternatives, Sentry alternatives.
At a glance
ITFlow quick facts
- Health score
- 82/100 GOOD
- Stars
- 1,037
- Last commit
- yesterday (Oct 2026)
- Latest release
- v26.11, Oct 2026
- Licence
- GPL-3.0
Top alternatives to ITFlow
In its own words
The project's README opens: "IT documentation, ticketing and accounting system for small MSPs."
Why it ranks here
Health score explained
ITFlow scores 82/100, #8 of 22 in Ticketing: 428 commits in the last 90 days earn 35.0 of 35 points, the latest release (v26.11, yesterday) earns 25.0 of 25, 1,037 stars add 12.1 of 20, an active, unarchived repository keeps 10 and no advertised Docker image leaves the final 10 unclaimed. That places it in the good band (70 and above). The biggest shortfall is Docker support, worth 10.0 more points.
Recomputed nightly from the GitHub API. How the score is calculated.
- Commit activity 35.0 / 35
428 commits in 90 days (30+ scores full marks)
- Release recency 25.0 / 25
v26.11 released yesterday
- Stars 12.1 / 20
1k stars on GitHub (logarithmic)
- Not archived 10.0 / 10
Repository is active
- Docker support biggest shortfall 0.0 / 10
No Docker support advertised
Commit activity
- 428
- Last 90 days
- 1,202
- Last 12 months
- yesterday
- Last push
Ranked #8 of 22 tools in Ticketing by health , between BugPin (#7) and Request Tracker (#9) .
Details
| Licence | GPL-3.0 |
| Platforms | PHP |
| Latest release | v26.11 · yesterday |
| Stars | 1,037 |
| Open issues | 0 |
| Docker | Not advertised |
| Repository | itflow-org/itflow ↗ |
ITFlow vs its top 5 alternatives
Active tools that share a category with ITFlow (Ticketing), scored on the same five terms.
ITFlow: common questions
Is ITFlow still maintained?
ITFlow had 428 commits in the last 90 days and its last push was yesterday; the latest tagged release, v26.11, is from yesterday. Repoly recomputes this nightly.